Is Genesis Framework required
Our WordPress Themes only work on Genesis Framework platform. Genesis Framework provide a solid and secure foundation and you will love this combination. You can purchase Genesis Framework directly from the studiopress.com website.
What is included in the theme support
Theme support includes: how to use our themes, setup various features as seen in the official theme demo(s), bug fixes and general questions. CSS / PHP questions will be answered on case to case basis but ideally are not covered under the theme support.
Support is provided via our theme support forum. You have access to theme support till the time you have access to purchased themes depending on your personal or developer package. For pre-purchase questions you can use our contact page to reach us directly.
Can I install theme on multiple websites
Absolutely, you can install our themes on as many websites you own or control. Personal and Developers licenses are only for support, where personal license offer one website support while developer license offer unlimited websites support.
Will theme stop working once my account expire
No, theme will work like charm. Active account is only for the theme support and theme access. You can always renew the account at a discounted price for continued access to our awesome theme support.
Which web browsers are supported
Theme support is valid for current version and previous version of these web browsers: Internet Explorer, Google Chrome, Firefox, Safari (PC and Mac).
What is the refund policy
We encourage you to profoundly see various theme demo(s) and check for every possible feature that you may require on the live website. We offer refunds only if you are unable to implement features as seen in the official theme demo and it should be requested within 10 days of the purchase.
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